Southwest Airlines says it will issue refunds to customers who were charged multiple reservation charges as a result of a glitch with a Facebook promotion

Posted: 2012/08/06 in Education / Awareness, Stats / reports, Tech Evolution

A glitch with the Southwest reservation system caused customers’ credit and debit cards to be billed multiple times for a single purchase, in some cases 20 or more times, according to hundreds of Facebook and Twitter posts.

More:
http://news.cnet.com/8301-1023_3-57486955-93/southwest-to-refund-duplicate-fees-after-facebook-promotion/

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