UK ISPs Slam Ofcom for Underestimating Cost of Internet Piracy Letters. Indeed, ISPs Are Well Aware Of The True Extent Of The Piracy Problem

Posted: 2012/10/03 in Copyright, Education / Awareness, Enforcement, Illegal File Sharing, New Business Models, Public Policy, Stats / reports
  1. TalkTalk appeared to be extremely frustrated at Ofcom’s decision not to include the effect of Churn Costs (money lost as total customer numbers shrink) as a “Relevant Cost“.
  2. BT: Ofcom’s current view of the key “operational ratios” would significantly understate reality.
  3. Everything Everywhere (EE), which also represents T-Mobile and Orange UK, appeared to echo BT’s concerns and similarly called for Ofcom to reconsider some of its assumptions.
  4. BT references the potential impact upon call centres. Ofcom has estimated that 15% of notifications will generate helpdesk calls, which BT describes as being “far too low“.

More:
http://www.ispreview.co.uk/index.php/2012/10/big-uk-isps-slam-ofcom-for-underestimating-cost-of-internet-piracy-letters.html

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