UK ISPs Slam Ofcom for Underestimating Cost of Internet Piracy Letters. Indeed, ISPs Are Well Aware Of The True Extent Of The Piracy Problem
Posted: 2012/10/03 in Copyright, Education / Awareness, Enforcement, Illegal File Sharing, New Business Models, Public Policy, Stats / reports
- TalkTalk appeared to be extremely frustrated at Ofcom’s decision not to include the effect of Churn Costs (money lost as total customer numbers shrink) as a “Relevant Cost“.
- BT: Ofcom’s current view of the key “operational ratios” would significantly understate reality.
- Everything Everywhere (EE), which also represents T-Mobile and Orange UK, appeared to echo BT’s concerns and similarly called for Ofcom to reconsider some of its assumptions.
- BT references the potential impact upon call centres. Ofcom has estimated that 15% of notifications will generate helpdesk calls, which BT describes as being “far too low“.